Paul R. Yarnold
Optimal Data Analysis, LLC
A total of 6,005 hospital patients rated their satisfaction with time taken for a nurse to respond to the call button (1=very dissatisfied; 2=somewhat dissatisfied; 3=neutral; 4=somewhat satisfied; 5=very satisfied). Responses were consolidated into four successive quarters (3rd and 4th Quarter of 1989, 1st and 2nd Quarter of 1990). Novometric analysis is used to evaluate statistical and ecological significance of all pairwise comparisons between the four quarters within this consolidated temporal series.
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